These Service Terms shall supersede and replace all prior Service Terms.

Services rendered by Infinite Potential Management Group, LLC (IPMG) are subject to the following Service Terms:

The Client is solely responsible for providing IPMG with all requested information required to be used to effectively create their Career Marketing Documents (résumé, LinkedIn profile, cover letter, executive biography/profile, and business documents/materials), including, but not limited to, completing the IPMG Résumé Builder and Branding & Accomplishments BluePrint, answering questions, providing copies of previous career marketing documents, submitting links to job postings for the targeted career identified as the focus of the job search, and giving as much information as possible in order to create attractive and content-rich marketing documents.

IPMG does not independently verify information The Client provides, such as employment history, skills, or education. The Client certifies that all information provided and submitted to IPMG is truthful and accurate.

Career Services Investment (Service Fees) & Forfeiture

Due to the nature of the services provided, IPMG requires Career Services Investments to be paid in full prior to providing any services or products. IPMG seeks to satisfy every client in a reasonable manner by providing customized documents and other services for each client based on professional knowledge, expertise, and best approach to reach The Client’s goals; therefore, investments for any customized documents and other services that have already commenced or delivered to The Client are non-refundable.

IPMG has to balance workload and maintain an optimal level of personalized services exerted in preparation of each client’s Career Marketing Documents. The Client agrees to engage with IPMG to commence services within 10 calendar days of the payment date by completing and returning the IPMG Résumé Builder and Branding & Accomplishments BluePrint, answering questions, providing copies of previous Career Marketing Documents, submitting links to relevant job postings for the targeted career path identified as the focus of the job search, and giving as much information as possible in order to create attractive and content-rich Career Marketing Documents. If The Client fails to commence services within 10 calendar days of submitting payment for services, a non-refundable fee equal to 50% of the investment paid will be forfeited by The Client.

IPMG is under no legal obligation to issue refunds for any customized documents and other services, under any circumstances.

Career Marketing Documents – Creation & Delivery

Career Marketing Documents include creation of customized content and documents based on information obtained from the client, such as supporting background documentation, consultation call (interview), and completed questionnaires.

LinkedIn profile content will be delivered to The Client via the LinkedIn Content Delivery Document (Microsoft Word), which includes step-by-step instructions for The Client to copy and paste the newly created content into their LinkedIn profile. IPMG cannot guarantee any customized content, documents, or career advice will cover any future changes that LinkedIn makes to profiles.

Career Marketing Documents may be delivered in Microsoft Word, PDF, Plain Text, and/or other formats agreed upon by IPMG and The Client.

Normal turnaround time for projects is normally 2-3 weeks. Shorter turnaround times are available for an additional investment, depending upon the project and the agreed upon investment between IPMG and The Client.

The Client has a predetermined amount of time, as indicated by IPMG, to proofread their Career Marketing Documents and request revisions. The proofing/revision period may vary but normally ranges from 2-5 calendar days, depending upon the project.

Career Marketing Documents – Final Approval

IPMG will make every effort possible to deliver Career Marketing Documents without spelling errors, grammatical errors, or information that is misleading, inaccurate, or false.

The Client is solely responsible for informing IPMG of any spelling errors, grammatical errors, or misleading, inaccurate, or false information contained within their Career Marketing Documents, during the proofing/revision period and prior to final delivery of their Career Marketing Documents.

The Client accepts sole responsibility for proofreading, final approval, and use of their Career Marketing Documents.

The Client accepts full responsibility for and assumes all liability for any misleading, inaccurate, or false information submitted, written, and contained within their Career Marketing Documents.

Disclaimer

IPMG makes no guarantee that a business will be profitable, or The Client will be contacted or hired by any company/organization or for any position. IPMG is not liable if the business is not profitable or The Client is not hired by any company/organization or for any position. IPMG is not liable if The Client violates IPMG Service Terms.

Confidentiality

IPMG will maintain the confidentiality of The Client’s information, including personal contact information.

Authorization

The Client authorizes IPMG to use any work created on their behalf in publications, books, websites, and/or lectures provided that personal information (including names, addresses, phone numbers, and email addresses) is changed to protect the identity of The Client.

By signing this agreement, submitting payments, and/or using IPMG services, The Client acknowledges that they have read and accepted the Service Terms.

I have read the Service Terms and fully understand what is required of me as The Client receiving services from IPMG. I confirm that I read, accept, and will comply with the Service Terms.